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FAQ
Everything you need to know about our English courses, class arrangements and how to get started.
This course is for adults who want to improve their everyday English and speaking confidence, especially those who prefer to learn at their own pace.
The course includes eight self-paced video lessons, notes and worksheets, with approximately 2.5 hours of content. Students can log in and study at their own pace.
No formal English qualification is required. The course is suitable for learners with basic English knowledge who want to improve their practical communication skills.
Students will have access for 12 months from the date of purchase and may rewatch the videos during that period.
Classes are divided into two age groups: ages 5–7 and ages 8–10, with a maximum of six children per group.
For the Hybrid Programme, enrolled students can access the class recording for seven days. Access cannot be extended, and no additional make-up class or refund will be provided. Attendance is strongly recommended because interaction and speaking practice are key parts of the programme.
For other regular classes, students may request one replacement arrangement per month. Subject to availability and prior confirmation, they may join another suitable class during the same week or attend the month-end make-up class. If neither option can be attended, the missed class will be forfeited.